Last week we announced we are open for surgery, and this week we are so excited to announce that we are now open for some non-surgical treatments, including Botox and filler injections. Stay tuned for more news on when we’ll be able to perform peels, laser treatments, and all of our other non-surgical specialties. We have missed you SO much, and judging by your e-mails and DM’s, you’ve missed us too!

Please read on for the new safety measures to be aware of when you come to the clinic. We are incredibly committed to helping keep COVID-19 cases down in Ontario, and with that comes these new measures to ensure we all stay safe and healthy. We’ve outlined what that will look like here. Please note that our priority is to re-book treatments that were cancelled in March, April and May. We will be contacting you directly to re-book your previous appointment before opening appointments up to the general public.

Virtual/Remote Waiting Rooms

Before your appointment, you won’t enter the clinic right away. You’ll be directed to call us when you arrive on site/outside. On that phone call, we’ll go over a detailed list of screening questions to screen for your potential exposure to, or symptoms of, the virus.

New Entry Protocol

Once we’re ready for you, we’ll call you in. You’ll be required to wear a mask to enter the clinic. If you can bring your own mask, great. If you don’t have one, we can provide one for you. We’ll take your temperature at the door, and require you to sanitize your hands prior to entering the clinic.

Strict Physical Distancing in Place

We’ll be adhering to strict physical distancing measures in all interactions. Our staff is limited to ensure they have adequate distance between each other, and all staff are required to wear masks at all times. In Mississauga, you will exit out of our back door so we never have patients and/or staff passing each other in the halls. Your technician or nurse injector will be wearing a mask and googles or a face-shield during your procedure.

Cleanliness and Sterilization

As an Independent Health Facility, we already adhere to the highest standard of cleanliness of any kind of private medical facility. That baseline standard is more rigorous than most medical facilities, but we’re taking that to the next level. In Mississauga, we already have state of the art HEPA filtration attached to our HVAC system, but we’re adding a Surgically Clean Air filter to sterilize the air in our operating system.

Our staff will be sterilizing or washing their hands every time they interact with one another, or a patient. If they don’t interact with anyone for an hour, they will sterilize/wash on the hour. The same goes for contact surfaces. Though fomites are no longer considered to be a significant factor for spread of the virus, we’re taking every precaution and keeping surfaces clinically clean.

Staff Monitoring & Testing

Staff will also be screened daily before entering the clinic. If staff report even the mildest of symptoms – a headache or a sniffle – they will be sent home and asked to obtain a test for the virus.

We can’t wait to see you back at the clinic. Trust that we wouldn’t re-open if we (and the province) weren’t certain that it was totally safe to do so. We look forward to having you in!